Jack the intern was thrilled. He sat at his computer in front of a cmd prompt ready to learn. “It’s your first day, and we need you to work out all this new dotnet command line stuff”. Jack recalled the words of his new Boss, Joe. “We are far too busy to figure this out, we have code to ship, …

“We go live in 6 hours! What’s the problem?” Jerry Gainsborough had just burst into the development team’s pod area and started shouting at the very tired, very forlorn looking group of developers. This project was coming to an end after a long 18 months of hard work, many hours of overtime and …